For those living in Enugu State and are in need of urgent assistance with your OPay account or POS business, the physical OPay customer care center is the perfect destination. Whether you’re looking to resolve account issues, request a POS machine, or need help with transactions, the OPay office in Enugu has got you covered.
OPay Office in Enugu – Verified Address
Below is the verified address and everything you need to know about the OPay office in Enugu.
📍 No. 15B, John Nwodo Close,
G.R.A., Enugu State
Services Offered at the Enugu OPay Office
The OPay customer care center in Enugu offers a range of services to assist users, agents, and merchants:
- Account Support: Assistance with account recovery, password resets, and wallet funding.
- POS Machine Requests: Get support with your POS machine, including troubleshooting, returns, or new device requests.
- KYC Verification: BVN linking and identity verification.
- Merchant and Agent Onboarding: Get trained and start your journey as an OPay agent or merchant.
- Transaction Issues: Help with failed or pending transactions.
- Card Services: OPay card requests, activation, and management.
- General Inquiries: For any general questions or feedback regarding OPay services.
READ MORE: Complete List of OPay Offices in Nigeria
Additional Customer Support Channels
In case you are unable to visit the Enugu office, OPay provides several remote support options:
- Email Support:
- Phone Lines:
- +234-1-8888329
- WhatsApp:
- +234-1-8888329
These channels are available for both personal account inquiries and POS-related concerns.
Frequently Asked Questions (FAQs)
1. How do I get an OPay POS machine in Enugu?
To request a POS, you must visit the office with your BVN, valid ID, passport photograph, and utility bill. Approval is dependent on availability and your eligibility.
2. What are the office working hours?
The Enugu OPay office is open from 9:00 AM to 5:00 PM, Monday through Friday. It’s recommended to visit early for faster service.
3. Can I create an OPay account at the Enugu office?
While you can easily open an account via the OPay app, the office staff can guide you through the process if you encounter any challenges.
4. I need to fix my damaged POS machine. Can I do that here?
Yes! You can bring your faulty POS device for repair or replacement. Ensure you carry the device and your agent ID for processing.
5. Is the OPay office in Enugu the only one in the state?
Currently, this is the verified OPay office in Enugu. Stay updated through OPay’s social media channels for any new locations or branch openings.
Finally
For OPay users, agents, and businesses in Enugu, the office at No. 15B, John Nwodo Close, G.R.A., Enugu State is your go-to destination for all your customer service needs. Whether you need help with account issues, want to become an agent, or require POS support, they have everything you need to ensure a smooth OPay experience.
